Privacy policy
SEETRUE OG (“we,” “our,” or “us”) is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, and share your personal data when you visit our website (www.seetrueglasses.com) or interact with us.
1. Data Controller
SEETRUE OG
Dornbacherstraße 64
1170 Vienna, Austria
Email: wear@seetrueglasses.com
2. Data We Collect
We may collect the following types of personal data:
• Contact Information: Name, email address, phone number, billing and shipping address.
• Account Information: If you create an account, we may collect your username and password.
• Order Information: Details about products purchased, payment information, and transaction history.
• Technical Information: IP address, browser type, device type, operating system, and usage data such as page views, clicks, and session duration.
• Analytics Data: Behavioral data collected through Microsoft Clarity and Stape.io for website and ad campaign optimization.
3. How We Collect Data
We collect data when:
• You visit our website and browse pages.
• You place an order or contact us through forms.
• You sign up for our newsletter.
• You interact with third-party services like Microsoft Clarity and Stape.io.
4. Use of Personal Data
We use your personal data for the following purposes:
• Order Fulfillment: Processing and delivering your orders.
• Customer Support: Responding to inquiries and providing assistance.
• Marketing and Communication: Sending promotional emails (with your consent).
• Analytics: Using Microsoft Clarity and Stape.io to improve website functionality and ad performance.
• Legal Compliance: Meeting legal and regulatory requirements.
5. Analytics Tools
Microsoft Clarity: We use this tool to analyze user interactions on our website, such as clicks, scrolling behavior, and time spent on pages. Microsoft Clarity may collect anonymized data to help us improve user experience.
Stape.io: This service is used for ad campaign tracking and conversion analysis. Stape.io processes data such as IP addresses and event tracking to measure ad performance.
For more information, see the respective privacy policies:
• Microsoft Clarity Privacy Policy
• Stape.io Privacy Policy
6. Sharing of Personal Data
We do not sell or share your data with third parties, except when necessary to:
• Process payments (e.g., payment service providers).
• Fulfill orders (e.g., shipping companies).
• Comply with legal obligations.
7. Cookies
Our website uses cookies to:
• Enable website functionality.
• Remember your preferences.
• Track and improve website performance through analytics tools.
For more details, see our Cookie Policy.
8. Your Rights
You have the following rights regarding your personal data:
• Access: Request a copy of your data.
• Correction: Correct inaccurate or incomplete data.
• Deletion: Request deletion of your data (subject to legal obligations).
• Objection: Object to data processing for marketing purposes.
• Data Portability: Request transfer of your data to another service.
To exercise your rights, contact us at wear@seetrueglasses.com.
9. Data Security
We take appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse.
10. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites.
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated revision date.
13. Contact
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: wear@seetrueglasses.com